3.10.2011

Google upgrades Click-to-call emergency information

Google upgrade Click to call emergency information Google upgrades Click to call emergency information

Google Click to call emergency

In November 2010, Google began displaying relevant emergency phone numbers at the top of the results page for searches around poison control, suicide and other common emergencies in 14 countries. Today, Google team is making it even easier for you to quickly reach the help you may need by adding click-to-call capabilities for all of these emergency information search results.

They piggybacked on the way that their mobile ads team enabled click-to-call phone numbers in local ads on mobile devices. This capability enables businesses to make it even easier for customers to reach them when those customers search on Internet-enabled mobile devices. The functionality seemed ideal for the emergency information feature.

Previously, mobile users in one of these countries who conducted searches around poison control, suicide and common emergency numbers received a result showing the relevant emergency phone number. People on mobile will now get the same result, but the phone number will be a link that allows you to dial the number instantly, just by clicking the link.